Frequently Asked Questions
Everything you need to know about your Teddy Swims order, shipping, and style guide.
How long will it take for my order to ship?
Standard domestic orders typically ship within 3-5 business days. Once dispatched, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for apparel?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that limited edition tour merchandise may have specific final sale conditions.
Do you offer international shipping?
Yes, we ship worldwide. International delivery times vary by location and typically range from 10-21 business days. Customs fees and import duties are the responsibility of the customer.
How do I ensure I choose the right size?
Each product page features a detailed size chart. Our apparel generally follows a standard unisex fit, but we recommend measuring a favorite garment at home and comparing it to our guide for the best fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I care for my Teddy Swims gear?
To preserve the quality of the prints and fabric, we recommend machine washing cold with like colors and tumbling dry on low heat or air drying.